AI concierge for independent hotels

Every guest gets a personal concierge.

Give instant answers, tailored local recommendations and smart upsells — in every guest’s own language, 24/7.

No app required Ready via QR code Human handover
Guest conversationLive
Can we arrange an airport transfer tomorrow at 08:00?
The hotel offers a private transfer. A live concierge can send the request securely for staff confirmation.
Service becomes revenueHelpful answers lead naturally to bookings.
24/7 guest supportEven when reception is busy
Every guest’s languageOne trusted hotel knowledge base
Actionable insightsSee what guests ask and need

One concierge. Three outcomes.

Less repetition. Better stays. More revenue.

Built around the questions your team already handles every day — and the opportunities that usually get missed.

01

Answer instantly

Breakfast times, Wi-Fi, facilities, policies and directions — answered from approved hotel information.

03

Upsell naturally

Promote late checkout, transfers, spa treatments, experiences and trusted local partners at the right moment.

From check-in to switching off

See the stay through your guest’s eyes.

One QR code, a question and a helpful answer. Watch the 82-second guest journey, then try Sora yourself.

English voice-over · English and Dutch subtitles in the player. Illustrative guest journey; bookings are confirmed by the hotel.

Try the live demo

Interactive demo

Experience it like your guest would.

This preview uses the fictional Sundara Cove resort. Ask about breakfast, a rainy day, late checkout, airport transfer, Wi-Fi or restaurants.

Ask in your own language — English, Dutch, Chinese, Thai and many more.

  • Branded for each property
  • Opens from a QR code or website
  • Escalates uncertain or sensitive requests

This guided preview demonstrates the guest experience. A live hotel version connects to that property’s verified information.

S

Sora Concierge

Available 24/7

Today

Welcome to Sundara Cove. I’m Sora, the hotel’s AI concierge. How can I make your stay easier?

AI assistant · Do not enter sensitive personal information · Privacy

From hotel information to live concierge

We do the setup. Your team stays in control.

1

Share your information

Hotel details, policies, services, menus, recommendations and partners.

2

We build and verify

Your branded concierge is trained, checked and tested before guests use it.

3

Launch with a QR code

Place it in rooms, reception or pre-arrival messages. No guest app needed.

Founding hotel pilot

Start small. Prove the value.

We are inviting a small group of independent hotels to shape the first release and measure its impact.

Direct founder supportPersonal setup, testing and monthly improvement.

Pilot package

€100/month

30-day paid pilot · Setup included for the first 3 hotels · Excl. VAT

  • Branded web concierge
  • Verified hotel knowledge base
  • Multilingual guest answers
  • Local recommendations & upsells
  • Two information update rounds
Apply for the pilot

One property · Usage allowance agreed in writing before launch · Continue after 30 days by agreement

Your guests are already asking.

Give them an answer before they call reception.

Book a personal demo